All prices are in euro (€), except when otherwise indicated. All prices are exclusive of VAT, freight, customs, duties and other fees. Seller’s price lists are indicative and current price will always be the price quoted on the order confirmation. All prices are subject to changes in costs of raw material and energy prices.
Terms of payment for customers are prepayment unless otherwise agreed in writing.
All shipments are Ex Work of seller’s place of inventory (Hornsyld, DK). Shipment is at the expense and risk of buyer, unless otherwise agreed in writing.
The dispatch date specified by seller is an estimate only, assessed in accordance with the circumstances existing while submitting the order confirmation. Unless otherwise expressly agreed, a postponement of the dispatch date by 14 days, due to seller’s circumstances, is regarded as timely delivery, wherefore buyer cannot make financial claims against seller. Seller must in such cases immediately inform buyer of changes in delivery time.
Warranty and defected goods
All products have a one-year warranty from the delivery date against manufacturing defects. This warranty is only valid if the product is used for its expected purpose and under its intended conditions. Abuse, neglect, and/or over-inflation of the products will void the warranty. Seller accept the same warranty obligations for replaced parts, which apply to the originally sold products.
Buyer is obliged to immediately inspect the goods upon delivery and to inform seller about any defects or incorrect deliveries in writing without delay and not later than 8 days after receipt of the goods. In this notification buyer is obliged to provide details as to the defects or the short delivery. Seller is not responsible for expenses and costs with regard to any claim, without preceding written confirmation.
Any return has to be pre-approved by seller and is only accepted returned prior to written agreement.
Seller decides how to compensate for defected goods. Seller may either choose to rectify the defect, to deliver a new product, or to compensate with the invoice amount of the sold product.